Loving Learning Stuff – blogs

I recommend Vistaprint. Here’s why.

My pen order for the book signing didn’t arrive. I emailed Vistaprint who refunded the postal costs, while asking me to wait two or three more business days. Still they didn’t arrive. So I emailed them again. That day in their reply, they suggested a credit or refund. I preferred a refund. Then my pens arrived.

I emailed Vistaprint, saying-

Dear Garcia,

This morning the pen order arrived. In my previous email I responded that a refund would be more suitable. But now that they have arrived, it is not necessary.

Thank you and your team at Vistaprint for your prompt, supportive responses to this matter over the past few weeks.

It has been resolved.

Thank you,

Glennis

They replied-

Hey Glennis,

You’re most certainly welcome!

I am absolutely delighted to learn that your pens have arrived.

Glennis, reviewing your account confirmed that the refund requested had already been successfully issued and will be received.

No worries though, please accept both the pens and your refund with compliments in light of the delay and any inconvenience experienced.

Once again, it has certainly been a pleasure assist you with this information and please do not hesitate to contact us if you should have any further queries or concerns.

Until then, I would like to take this opportunity to wish you a fantastic day!

Best Regards,

Orane

Customer Care Specialist

This is why I highly recommend this Australian company